Terms & Conditions
Last updated: 20th April 2025
1. Definitions
In this Agreement, the following terms have the following meanings:
- "Service" means the AstralAGI website and any related services.
- "User" means any individual or entity using the Service.
- "Personal Data" means data that can identify a living individual.
- "Agreement" refers to these Terms & Conditions.
2. Scope
These Terms & Conditions govern your access to and use of the Service. By using the Service, you consent to be bound by this Agreement.
Terms and Conditions
Introduction
Welcome to AstralAGI. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website.
Services
AstralAGI provides personalized astrology services, including detailed horoscopes, in-depth love compatibility analysis, and access to exclusive astrological content. Our services are crafted by expert astrologers and enhanced by advanced AI technology to ensure the highest quality and accuracy. While our services are designed to provide insightful guidance, they are intended for entertainment and self-reflection purposes only and should not be considered as professional advice.
Account Registration
To access our premium features, you'll need to create an account. We value your privacy and security. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate. You are responsible for safeguarding your account password and for any activities under your account.
Subscription and Payment
AstralAGI offers both free and premium subscription plans. By subscribing to a premium plan, you agree to pay the subscription fees and any applicable taxes. We offer transparent pricing with no hidden fees. Subscription fees will be billed at the start of your subscription and on each renewal date unless you cancel. If you select the yearly plan and we encounter billing issues, you will automatically be switched to the monthly billing plan to ensure uninterrupted service. You can easily manage or cancel your subscription at any time through your account settings.
Satisfaction Guarantee and Refund Policy
We're committed to your satisfaction. We offer a 3-day free trial for our premium service. If you're not completely satisfied, you may cancel your subscription within the trial period to avoid any charges. After the trial period, all payments are non-refundable. However, we value your feedback and will work diligently to address any concerns you may have about our services.
Quality Assurance
AstralAGI maintains a dedicated Quality Assurance team that regularly reviews our services to ensure the highest standards of accuracy and customer satisfaction. In the rare event that you're dissatisfied with a specific reading or report, please contact our support team within 3 days of receiving the service. We may offer alternatives such as a revised reading or complementary services to address your concerns.
Use of the Website
You agree to use our website in accordance with these Terms and Conditions and for lawful purposes only. We strive to create a positive and enlightening environment for all users. You must not use our website to engage in any activity that is illegal, harmful, or interferes with the operation of our services.
Intellectual Property
All content on this website, including but not limited to software, databases, text, graphics, icons, and designs, are the property of or licensed to AstralAGI and protected by copyright laws. We regularly update our content to provide fresh, relevant insights to our users.
Privacy Policy
Your privacy is paramount to us. Our comprehensive Privacy Policy explains how we collect, use, and protect your information. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.
Disclaimer of Warranties
While we strive for accuracy and reliability, our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted or error-free.
Limitation of Liability
In no event shall AstralAGI, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services, or any unauthorized access to our servers and/or personal information stored therein.
Ongoing Engagement and Support
We're committed to your astrological journey. Through email updates, social media engagement, and our blog, we provide ongoing support and insights to enhance your experience with AstralAGI. Our customer support team is always available to assist you with any questions or concerns.
Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions. For any material changes, we will provide at least 30 days' notice prior to new terms taking effect. We encourage you to review these terms periodically.
Governing Law
These Terms and Conditions shall be governed by the laws of the jurisdiction in which AstralAGI operates, without regard to its conflict of law provisions.
Contact Us
We value your feedback and are here to help. If you have any questions about these Terms and Conditions or our services, please contact our dedicated support team at:
AstralAGI, LLC1111B S Governors Ave STE 20672
Dover, DE 19904 US
Email: [email protected]
Phone: +1 302-546-5348
Dispute Resolution
Any dispute arising out of or relating to this Agreement will be resolved by binding arbitration in accordance with the rules of the American Arbitration Association, and judgment upon the award may be entered in any court of competent jurisdiction.
Severability
If any provision of this Agreement is held invalid or unenforceable, the remaining provisions will remain in effect.
Amendments
We reserve the right to modify this Agreement at any time. Material changes will be communicated at least 30 days prior to going into effect.